Terms & Conditions
Terms of service for using our professional services
1. Acceptance of Terms
By accessing and using the Efilings Portal website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Definitions
- "Company," "we," "our," or "us" refers to Efilings Portal
- "Client," "you," or "your" refers to the individual or entity using our services
- "Services" refers to all Efilings Portaloffered through our platform
- "Website" refers to our online platform and all related web pages
3. Services Offered
Efilings Portal provides the following categories of services:
- Tax Services (ITR Filing, GST Registration, Tax Planning)
- Financial Services (Financial Planning, Investment Advisory, Accounting)
- Legal Services (Legal Compliance, Contract Drafting, Legal Advisory)
- Business Registration Services (Company Registration, Licenses, Trademarks)
- Additional Efilings Portalas listed on our website
4. Client Responsibilities
4.1 Information Accuracy
Clients must provide accurate, complete, and up-to-date information required for service delivery. Any delays or issues arising from incorrect information provided by the client will not be our responsibility.
4.2 Document Submission
Clients are responsible for providing all necessary documents and information in a timely manner. Delays in document submission may affect service delivery timelines.
4.3 Compliance
Clients must ensure compliance with all applicable laws and regulations related to the services being provided.
5. Service Delivery
5.1 Timeline
Service delivery timelines are estimates and may vary based on complexity, government processing times, and client cooperation. We will make reasonable efforts to meet agreed timelines.
5.2 Quality Assurance
We maintain high standards of service quality and will make reasonable efforts to ensure accuracy and completeness of our services.
5.3 Government Dependencies
Many of our services depend on government agencies and their processing times. We are not responsible for delays caused by government offices or changes in government procedures.
6. Fees and Payment
6.1 Service Fees
Service fees will be communicated before commencement of work. All fees are exclusive of government charges, stamp duty, and other statutory fees unless specifically mentioned.
6.2 Payment Terms
Payment terms will be agreed upon before service commencement. Generally, advance payment may be required for certain services.
6.3 Refund Policy
Refunds will be considered on a case-by-case basis. Service fees paid for completed work or work in progress may not be refundable.
7. Confidentiality
We maintain strict confidentiality of all client information and documents. We will not disclose client information to third parties without explicit consent, except as required by law or regulatory authorities.
8. Limitation of Liability
8.1 Service Limitations
Our liability is limited to the fees paid for the specific service. We are not liable for any indirect, consequential, or punitive damages.
8.2 Third-Party Actions
We are not responsible for actions or decisions of government authorities, regulatory bodies, or other third parties that may affect the outcome of our services.
8.3 Force Majeure
We are not liable for delays or failures in service delivery due to circumstances beyond our control, including natural disasters, government actions, or technical failures.
9. Intellectual Property
All content on our website, including text, graphics, logos, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.
10. Website Usage
10.1 Permitted Use
You may use our website for lawful purposes related to our services. You may not use the website for any illegal or unauthorized purpose.
10.2 Prohibited Activities
- Attempting to gain unauthorized access to our systems
- Interfering with the proper functioning of the website
- Transmitting viruses or malicious code
- Violating any applicable laws or regulations
11. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
12. Termination
Either party may terminate the service agreement with reasonable notice. Upon termination, all outstanding fees become due, and confidentiality obligations continue.
13. Dispute Resolution
13.1 Negotiation
Any disputes will first be addressed through good faith negotiation between the parties.
13.2 Jurisdiction
Any legal disputes will be subject to the jurisdiction of Indian courts and governed by Indian law.
14. Modifications
We reserve the right to modify these terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of modified terms.
15. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.
16. Professional Standards
Our services are provided in accordance with applicable professional standards and regulations. We maintain professional indemnity insurance and follow industry best practices.
17. Communication
Official communications will be conducted through email, phone, or WhatsApp as agreed. Clients are responsible for maintaining current contact information.
18. Contact Information
For any questions regarding these terms and conditions, please contact us:
Phone: +91 9166787677
Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM
Response Time: We typically respond within 24-48 hours